Exporting account data with the Zendesk API

You can use the Zendesk API to export data from your account. For example, you can use the List Users endpoint to export all the users in your account. See the following Zendesk developer docs:

• List Tickets
• List Users
• List Organizations
• Incremental Exports

Acerca de los Rate limits

https://developer.zendesk.com/api-reference/introduction/rate-limits/

High Volume API Add-on 2500

In any case Recommendations

• Tracking API activity against your rate limit.
• Best practices for avoiding rate limiting.

Endpoints to dump history

To export tickets in bulk, use the incremental ticket events endpoint with comment_events in side-load.

Export Incremental API endpoints are for API consumers who want to know what has changed in Zendesk Support since they last requested an export. The API allows you to export data without having to extract objects that have not changed since the last export by passing a start time in the request.

Incremental exports can provide both ticket and user data. Here are the available endpoints:

• Incremental Ticket Export
• Incremental Ticket Event Export
• Incremental Organization Export
• Incremental User Export
• Incremental Sample Export
• Incremental Ticket Metric Event Export
• Incremental Article Export